城市轨道交通行车调度员职业适应性研究*
牛朕1刘志钢1殷峻2
Study on Occupational Adaptability of Urban Rail Transit Dispatchers
NIU ZhenLIU ZhigangYIN Jun
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作者信息:1.上海工程技术大学城市轨道交通学院，201620，上海；
2.上海申通地铁集团有限公司，200031，上海
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Affiliation:Urban Rail Transit Institute, Shanghai University of Engineering Science, 201620, Shanghai, China
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关键词:
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Key words:
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DOI:10.16037/j.1007-869x.2019.08.027
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中图分类号/CLCN:U292.2+2
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栏目/Col:研究报告
摘要:
为了使城市轨道交通调度员与岗位需求更好地匹配，需要深入研究并确定调度员职业适应性的影响因素，制定调度员的选拔标准。根据调度员的岗位特征界定了其职业适应性的概念。基于信息加工理论，对调度岗位的核心工作进行了分解，明确了调度员岗位职业技能的6个要素。采用维也纳心理测试系统，对某地铁公司的93名调度员进行测评，获取了11个指标的分布、均值和标准差，并基于统计学原理，设定了6个技能要素,11个量化指标的技能标准。通过分析调度员技能指标与设定标准的符合度，确定了调度员对工作的适应度，对调度员的岗前选拔、在岗评估、职业规划等有一定的参考价值。
Abstracts:
In order to achieve better match between urban railway dispatcher and job requirements, it is necessary to determine the influencing factors on the occupational adaptability of dispatcher, and establish the selection criteria for dispatchers. According to the job characteristics of dispatchers, the concept of occupational adaptability for this professional job is defined, and the core tasks of dispatchers are analyzed and decomposed based on information processing theory. By using the Vienna Test System, six elements of vocational skill requirements for dispatching job are clarified, 93 dispatchers of Shanghai Metro are tested, 11 indicators are calculated related to the distribution, mean and standard deviation values. Then, based on statistics theory, 6 skill standards and 11 quantified indicators are defined. By analyzing the compliance between skill indicators and setting standards of each dispatcher, the occupational adaptability of him or her is determined. This method has a certain reference value on post selection, post evaluation and career planning for railway dispatchers.
引文 / Ref:
牛朕，刘志钢，殷峻.城市轨道交通行车调度员职业适应性研究[J].城市轨道交通研究，2019，22(08):124.
NIU Zhen，LIU Zhigang，YIN Jun.Study on occupational adaptability of urban rail transit dispatchers[J].Urban Mass Transit，2019，22(08)：124.
NIU Zhen，LIU Zhigang，YIN Jun.Study on occupational adaptability of urban rail transit dispatchers[J].Urban Mass Transit，2019，22(08)：124.
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