上海轨道交通11号线花桥段跨区域运营管理分析
方程炜1郑辉1赵海波2
Analysis of Cross Regional Operation Management for Huaqiao Section of Shanghai Metro Line 11
FANG ChengweiZHENG HuiZHAO Haibo
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作者信息:1.昆山市运输事业发展中心，215301，昆山
2.昆山开放大学数字信息工程学院，215316，昆山
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Affiliation:Kunshan Transportation Development Center, 215301, Kunshan, China
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关键词:
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Key words:
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DOI:10.16037/j.1007-869x.2023.11.026
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中图分类号/CLCN:U29\|3
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栏目/Col:研究报告
摘要:
目的：为深入研究跨区域城市轨道交通的运营管理模式，探索现阶段城市轨道交通在跨区域运营、管理和监管过程中的优势或不足，提高城市轨道交通的运营管理水平。方法：以跨上海、昆山两地的上海轨道交通11号线花桥段为研究主体，结合实际工作经验，从标准执行、客运管理、票务管理、行车管理、设施设备管理和安全管理等6个方面分析了运营管理现状；结合花桥段实际情况分析了跨区域运营的优势；结合花桥段跨区域运营管理中存在的管理制度不够健全、权责划分不明、两地协同合作不紧密等问题，从政府监管角度，提出了提供制度保障、明确职责划分、加强跨区域协同合作、提升对轨道交通企业监管的专业性等建议。结果及结论：城市轨道交通跨区域运营管理中面临着不同行政区的双监管、不同运营公司的双重管理，以及两地的地方标准和企业标准略有不同等诸多挑战，为提高跨区域城市轨道交通的运营管理水平，两地城市轨道交通监管部门和运营企业应紧密联系，加强合作，并应明确划分衔接处的相关职责，尽量统一两地执行标准，以避免冲突。
Abstracts:
Objective: To delve into the operational management model of cross\|regional urban rail transit, and to explore the advantages and shortcomings of urban rail transit in the process of cross\|regional operation, management, and regulation, it is necessary to study methods of enhancing the operational management level of urban rail transit. Method: Focusing on the Huqiao section of Shanghai Metro Line 11 that crosses Shanghai and Kunshan City, and combined with practical work experience, the current situation of operational management is analyzed from six aspects: standard execution, passenger transportation management, ticketing management, train operation management, facility and equipment management, and safety management. Based on the actual situation of the Huaqiao section, the advantages of cross\|regional operation are analyzed. However, there are also problems in the management system, such as unsound management system, unclear allocation of responsibilities, and loose cooperation between the two areas in cross\|regional operation. From the perspective of governmental supervision, suggestions are put forward, including providing institutional guarantees, clarifying responsibilities, strengthening cross\|regional cooperation, and enhancing professional supervision of rail transit enterprises. Result &Conclusion: In the cross\|regional operation management of urban rail transit, there are many challenges such as dual supervision of different administrative regions, dual management of different operating companies, and slightly different local standards and corporate standards, etc. In order to improve the operation and management level of cross\|regional urban rail transit, the supervisory departments and operating companies in both regions should be closely connected, strengthen their cooperation, define clearly responsibilities at the connection points, and unify the implementation standards in both regions to avoid conflicts.
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