基于心理测评的城市轨道交通行业员工行为干预措施研究*
何静刘宇
Intervention Countermeasures Research of Metro Employee Behavior Based on Psychological Evaluation
HE JingLIU Yu
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作者信息:昆明理工大学交通工程学院，650504，昆明
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Affiliation:School of Traffic Engineering, Kunming University of Science and Technology, 650504, Kunming, China
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关键词:
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Key words:
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DOI:10.16037/j.1007-869x.2020.11.014
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中图分类号/CLCN:F570.69
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栏目/Col:研究报告
摘要:
通过深入分析地铁运营阶段对于员工不安全行为的控制及其干预的理论和实际运用情况，确定了瓶颈因素。提出了通过心理测评了解员工的心理状态，并提出对应干预措施的思路。为验证心理测评在城市轨道交通行业员工行为干预中的有效性，对某市的地铁列车驾驶员进行了首次全员心理测评。应用实践表明，引入心理测评的干预体系能从根本上降低地铁运营过程中由人为因素导致的安全风险，为解决地铁运营安全问题提供了新的途径。
Abstracts:
The bottleneck factor is determined by in-depth analysis of the control and intervention of employee unsafe behavior during metro operation period, based on theoretical and practical application analysis. Psychological assessment is put forward to know employees′ psychological state, then corresponding intervention countermeasures are proposed. In order to verify the effectiveness of psychological assessment in the behavioral intervention of metro employees, the first full-member psychological assessment of metro drivers in a selected city is conducted. The application practice shows that the intervention system that introduces psychological assessment can fundamentally reduce the security risk caused by human factors in the metro operation process, providing a new way to solve the safety problem of metro operation.
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