我国铁路运输业市场结构与服务质量的非线性关系
蒋宬妍
Nonlinear Relationship between Market Structure and Service Quality of China′s Railway Transportation Industry JIANG Chengyan
JIANG Chengyan
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作者信息:同济大学浙江学院，314051，嘉兴
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Affiliation:Zhejiang College of Tongji University, 314051, Jiaxing, China
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关键词:
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Key words:
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DOI:10.16037/j.1007-869x.2021.06.016
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中图分类号/CLCN:F530.7
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栏目/Col:研究报告
摘要:
我国铁路运输业的市场结构对企业服务质量有明显的影响，但两者之间的关系尚未有统一的定论。以我国铁路运输业2009年至2018年的数据进行实证研究，回归结果表明，市场结构与服务质量之间存在着显著的倒U形非线性关系。
Abstracts:
China′s railway transportation industry, market structure is obviously influencing the service quality of enterprises, however the relationship is not universally concluded. Taking the data from railway transportation industry in 2009 to 2018 for empirical study, the regression results show that there is evidently an inverted U\|shape nonlinear relationship between market structure and service quality.
引文 / Ref:
蒋宬妍.我国铁路运输业市场结构与服务质量的非线性关系[J].城市轨道交通研究，2021，24（6）：71.
JIANG Chengyan.Nonlinear Relationship between Market Structure and Service Quality of China′s Railway Transportation Industry JIANG Chengyan[J].Urban mass transit，2021，24（6）：71.
JIANG Chengyan.Nonlinear Relationship between Market Structure and Service Quality of China′s Railway Transportation Industry JIANG Chengyan[J].Urban mass transit，2021，24（6）：71.
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