城市轨道交通全自动运行系统应急处置效率提升途径
谢锦杰
Approaches to Emergency Response Efficiency Enhancement in Urban Rail Transit FAO System
XIE Jinjie
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作者信息:上海地铁维护保障有限公司通号分公司,200235,上海
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Affiliation:Telecom & Signal Branch, Shanghai Metro Maintenance Support Co., Ltd., 200235, Shanghai, China
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关键词:
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Key words:
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DOI:10.16037/j.1007-869x.2024.11.015
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中图分类号/CLCN:F530.7；U231.96
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栏目/Col:研究报告
摘要:
［目的］城市轨道交通全自动运行系统的高自动化程度和复杂性带来了故障和突发事件处置的挑战，应急处置效率低会导致地铁列车晚点、危害乘客人身安全，严重影响乘客按时出行的需求。对此，有必要研究应急处置效率的提升途径。［方法］以上海轨道交通15号线为例，从全自动运行线路的应急场景出发，阐述了应急处置效率的影响因素，深入剖析了应急处置面临的主要问题，探讨综合运用理论沙盘推演、培训模拟机实操、“技术比武”和跨部门故障联合演练等多元化培训途径，着重讲述联合实战演练的方式。［结果及结论］应急处置面临的主要问题包括维护人员对设备和故障现象的熟悉程度不足、缺乏实际操作经验、跨部门沟通不畅，以及信息反馈和处置流程的生疏。通过多元化培训途径，上海轨道交通15号线平均故障处置时间已由27.2min降低至19.9min。其中定期的模拟演练和实战培训是检验全自动运行系统维护人员应急处置效率提升的有效途径，对保障城市轨道交通运营安全、提升乘客服务体验具有重要意义。
Abstracts:
［Objective］ The high level of automation and complexity in urban rail transit FAO (fully automatic operation) systems brings challenges in fault and emergency handling. Inefficient emergency response can lead to metro train delays, endanger passenger safety, seriously affect the passengers′ timely travel needs. Thus, it is crucial to explore methods to improve emergency response efficiency. ［Method］ Using Shanghai Rail Transit Line 15 as an example, starting from emergency scenarios on FAO lines, the factors affecting emergency response efficiency are examined. The primary issues faced during emergency responses are analyzed in-depth. The comprehensive use of diverse training approaches, including theoretical simulations, practical training with simulators, technical drills, and cross-departmental fault joint drills is explored. Special emphasis is placed on the approach of integrated practical drills. ［Result & Conclusion］ Key issues in emergency response include inadequate familiarity of maintenance personnel with equipment and fault phenomena, lack of practical experience, poor inter-departmental communication, and unfamiliarity with information feedback and response processes. Through diverse training approaches, the average fault response time on Shanghai Rail Transit Line 15 is reduced from 27.2 minutes to 19.9 minutes. Regular simulation drills and practical training are effective ways for enhancing emergency response efficiency of maintenance personnel in FAO systems. These improvements are significant for ensuring urban rail transit operational safety and improving passenger service experiences.
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